Paul & Staff at Hot Water Productions
A couple of times in the past few months I have called you to consult on my hot tub – (drainage/refill issues) everyone has been so helpful on the phone. Yesterday I had a cracked drain cap and you were so kind to find a replacement cap, which worked great. I just wanted to thank you for all of the above. You are doing a great job. My next hot tub will come from Hot Water Productions!-- Kit Johnson
“Ordered, got it delivered and set up in no time flat! Our hot tub by the river is our favorite place to relax after working hard all day. Great service, friendly staff. We wouldn’t get our supplies anywhere else.”-- Marcie and Jerry Ryan
“Joan and I want to thank you all for going the distance for us concerning our Sovereign Spa. Your customer service was excellent and we would recommend your store to anyone who is seeking a spa (hot tub). You all were so helpful, knowledgeable and determined to make our situation a positive one. We could not be more pleased with the outcome of our problem and the key role you played in bringing it to a happy conclusion. We recommend your store most highly, and if you ever need a recommendation for future customers please do not hesitate to contact us.”
Again thank you-- Nick and Joan Zappa
“I thought I would write a little thank you for being so helpful and knowledgeable about my Sovereign hot tub. I’m very pleased with how it has worked over the past ELEVEN years, it’s amazing. I’m a rancher in Collbran, and believe me, I would recommend a hot tub to anyone that is active and works hard. My wife bought the tub over my objection and I am happy to admit I was wrong. This is one of the best investments I have made. The Sovereign tub has served me well for many years and is still going.”
Thanks again, A fan and happy customer.
-- Jim Fosburgh
-- Stephanie Tolvo
From the first day that we went to Hot Water Productions every staff member we have encountered has been courteous, knowledgeable, and very helpful. They always either have what we need or can get it quickly. We never have left without a question answered and it has always been a pleasure doing business with them. When we need a new hot tub there is no doubt Hot Water Productions will be our 1st and only stop.
-- Pete Rush and Shannon Trease
Just wanted to drop you a note to say thanks for all the hard work you put into helping us get approval for the new hot tub. The hot tub has made a world of difference for Pete and I, we really appreciate your determination and efforts to get it set up so quickly. We have always received great service from Hot Water Productions, and we will continue to refer people we know your way for all their hot tub needs.
-- Matt McEvoy
I tell everyone who comments that they might buy a spa….to buy from Hot Water Productions. Your level of professionalism is unsurpassed. Thank you for making what could have been a bad situation into a great experience…..thank you!
-- Dr. Larry McReynolds
Folks at Hot Water Productions, I just climbed out of my flawlessly functioning hot tub and while I was enjoying it I thought I ought to acknowledge my gratitude for all your good service over our six year relationship. Working through the vicissitudes of high altitude, distance, rodents and what have you. I particularly appreciated your willingness to work through problems that began while under warranty but only fully surfaced after it expired. I would like to express my appreciation in particular to Joe and especially to T.R. for his tenacity in solving our problems. I hope you will feel free to use me as a reference in the future with regard to your excellent service from planning, purchase, installation and through repair and follow up.
-- Floyd and Cheryl
Thank you so much for all the help with our problem!! No more rash!! You and your whole staff have been wonderful and are always willing to help. You have a store you can be very proud of.
-- Sandra Karmes
Crystal, Thanks so much for the help you extended to us, wanted to let you know how much we appreciated you. We have been gone for one week camping. Outside of that week I have yet to miss one evening in the hot tub. And yes, it has helped my back problems tremendously! As a matter of fact, I have not used any prescription pain tablets after using the hot tub for 3 days…..am I happy, you bet! Thank you once again!