HWP bent over backwards to get my hot tub delivered while I was on vacation so that I could surprise my wife on our return. The team is super friendly and efficient, and they really care about their customers. When our tub had a leak due to a manufacturer’s error, they picked it up, fixed it and returned it within a day. Now we are soaking the stress away every night in our awesome new hot tub. I have found my spa people for life!