Reviews | Hot Water Productions

Great office! Zach was really good at explaining to us as first time hot tub owners. Really happy with our purchase! Great customer service and prompt!

Very good customer service with all the products I need. Thank you!

Great service, great hot tub!!!

They were there to answer any questions we had...

I needed a hot tub cover, I searched the internet, ordered 1 and waited forever for it to be delivered damaged! Called Paul and he had a quality cover in stock for about the same price, thanks Paul!

The staff at Hot Water Productions are very knowledgeable and professional. Paul took time to explain his products and the differences between his tubs so we could choose wisely.

The installers were friendly and did a good job installing…

Awesome staff, very knowledgeable, easy transaction, and reliable. What more could you ask?

This store helps me with the best products and customer service. Even though I didn't purchase my jacuzzi from them, they have what I need when my local hot tub store doesn't help me. Best part of it all is, the cost of their products is …

great people do do business with.

Thank you Hot Water Productions for the amazing work you did servicing our hot tub. Your tech was so professional and friendly. Couldn’t be happier with the service we received and can’t wait to do business with you in the future. Highly …

Its the people that make your experience worth while

Knowledgeable & friendly

Paul got us a great deal on a used hot tub! He and his team got everything up and running in no time. He made the time to come to our home and personally go over the system maintenance and water treatment requirements. Hot Water Productions…

I work with Kathy on a regular basis, always a pleasure to work with!

when we moved in to our house they came right over and set it up for us, they new the history and brought every thing we needed

They always know who I am and what I need products. Got that small town friendly feel in there!

Good, honest, knowledgeable people. Will definitely call again.

These guys are AWESOME! You will not go wrong ordering from them. Paul our sales rep was so very knowledgeable. He made everything so easy with helping us to determine what would best fit our needs and then delivering and installing without…

Always have what we need.

HWP bent over backwards to get my hot tub delivered while I was on vacation so that I could surprise my wife on our return. The team is super friendly and efficient, and they really care about their customers. When our tub had a leak due …

Prompt and efficient. The service technician knew exactly what was needed to repair our tub at the house we recently purchased. He then took the time to fully explain the operation of the tub and its controls and answered my questions…

GREAT service! The Hot Water crew went out of their way to get my system running after a power outage apparently fried a circuit board. The weather was below freezing and they felt it critical to get the water heated and circulating as …

Well stocked store for spa products, friendly staff.

I love my hot tub, Thank you Paul for making everything right.

Our experience with Hot Water Productions has been amazing. We couldn't be happier. Not only is our hot tub great, the costumer service has been phenomenal. They've been patient with our many phone calls as we've been learning how to care …

Best selection for miles!

I am adding another five star rating to this company's review. I have a tub that was given to me 4 years ago. We have had issues with the tub in those 4 years. One day it decided to shut down and I could not get it fired back up. Of course …

awesome experienced staff, i have had my Hot Springs tub for 9 years, superb maintenance free and high performance use. Thanks Paul, Joe and staff !!

I called Hot Water Productions (Paul and Paula) for a difficult to find pool part; Paul happened to have one in stock and saved dozens of families' vacations! Not only was the service excellent, the entire process was efficiently handled …

I recently purchased my second hot tub from Hot Water Productions. Not only is their customer service top notch, but the hot tub that I chose is absolutely perfect for my son and me. The therapeutic benefits are really great, but what I …

WOW what a great store. Not only does Hot Water Productions have the most knowledgeable and reliable service staff in the area but the owner even gives out his home phone number on the message machine in case of emergency’s! Now that’s …

When my wife and I moved into our home, we knew nothing about the hot tub. We also didn't know who to call. Everyone we asked said that Hot Water Productions was the best, and they were right!

They took the time to explain everything about…